Rethinking appointment management – automatic, efficient, and customer-friendly!
An AI assistant is a sensible and economically attractive solution as a complement to online appointment booking. Here are its key advantages:
- 24/7 Availability
The AI assistant is not only available around the clock, but also conducts intelligent, human-like dialogues with patients. This allows your staff to focus on essential tasks while repetitive tasks are efficiently handled automatically.
- Automated Communication
With AI-supported assistance, reminders, confirmations, and changes are automatically sent via email, text message, or chat. This reduces no-shows and saves administrative costs.
- Faster Processes
No back and forth on the phone or via email – the AI assistant understands patient inquiries in natural language and guides them through the booking process. It recognizes available time slots and provides intelligent suggestions ("The next available appointment is...").
- Individualized Care
The AI assistant can provide personalized recommendations (e.g., suitable treatments or staff) and is also ideal for multilingual patient care and barrier-free communication.
- Cost Savings
The AI assistant reduces the need for manual appointment management by employees and is scalable without additional fixed costs (one AI assistant can handle 10 or 100 requests simultaneously). Thereby, the AI-supported assistant bridges staffing bottlenecks.
- Integration into Existing Systems
Easily integrates with any online appointment calendar and can be used both as an extension of existing DentalAce services and as a standalone solution.
The AI assistant can be used both as an extension of existing DentalAce services and as a standalone solution.
